Customer service and front desk jobs often involve customer names, phone numbers and payment details. Adverts for these roles ask for people who keep records confidential and check a caller's identity before sharing information. The habits start with your own information. Many people in Ghana also share a phone with family, or use a shared computer at school, a library or a business centre, which makes privacy a practical daily skill.
What to share, and what to keep private
Before you post or send something, ask: could a stranger use this to trick me, find me, or pretend to be me?
Usually fine to share: your name, your town, your skills, your interests, your professional photo.
Keep private: your MoMo PIN, passwords and codes, your Ghana Card number, your full date of birth, photos of your ID or bank card, your exact home location, and your daily routine.
Be careful with WhatsApp status and Facebook posts. A photo of a new ID card or a bank card, even partly covered, can help someone steal your identity.
Privacy settings to check
- WhatsApp: in WhatsApp's Settings, open Privacy. You can choose who sees your profile photo, last seen, about and status. Choices include My contacts and, for most of these, Nobody. You can also control who can add you to groups.
- look for or settings and limit who can see your posts and phone number.