When an office assistant needs a supplier's phone number, when a customer service agent needs to check a policy, or when you are stuck on a lesson, the skill that helps is the same: searching well. Employers value people who can find answers on their own. It is also how you will keep learning long after any course ends.
Choosing good search words
A search engine like Google looks for pages that contain your words. Better words give better results.
- Use the key words, not a full story. Instead of "please how can I make my phone stop finishing my data quickly", try "reduce mobile data use Android".
- Add a place when it matters. "Business registration Ghana" gives more useful results than "business registration".
- Use quotation marks for an exact phrase. Searching "data protection act" with the quotation marks finds pages with those words together.
- Search one site. Typing site:gov.gh before your words shows results only from Ghana government websites.
- Try again with different words if the first results are not helpful. Good searchers often try three or four times.
Judging whether to trust a page
Anyone can put anything on the internet. Before you trust or share information, ask:
- Who wrote it? An official organisation, a known news outlet, or someone unknown?