Why this matters
A Ghanaian bank, NGO or school can lose money, data and trust in a single afternoon: a staff member clicks a fake link, a laptop is stolen with unbacked files, a former employee still has access to email months after leaving. IT support staff are the first line of defence. Adverts for IT support and ICT officer roles in Ghana list access control, antivirus, security best practice, Microsoft 365 or Active Directory accounts, and backup and disaster recovery. Ghana also has laws that matter here: the Data Protection Act, 2012 (Act 843) sets rules for handling personal data, and the Cybersecurity Act, 2020 (Act 1038) established the Cyber Security Authority.
Three habits that protect an organisation
- The right access for the right people. Every staff member has their own account, with only the access their job needs. Accounts are created properly when people join, changed when they move role, and closed when they leave.
- Everyday security. Systems are kept updated, antivirus is running, and staff know how to spot phishing and scams. When something goes wrong, people know who to tell, quickly.
- Backups that work. Important data exists in more than one place, including one copy that ransomware or theft cannot reach, and someone has tested restoring it.
What this section covers
- User accounts, passwords and access: central account management with tools such as Active Directory, Microsoft Entra ID and Google Workspace, least privilege, safe password resets and two step verification.