Keep computers, phones, printers and networks working for schools, banks, NGOs, shops and offices. Learn hardware, Windows, Linux and Android, networks, accounts, security and backups, plus the calm troubleshooting and customer care that help desk jobs ask for, and the route on to cybersecurity and cloud.
6 sections, 26 topics, about 11 hours of study. Free to follow.
Start here
1The IT support jobabout 25 min
About 11 hours for the whole roadmap. Sign in to save your progress.
Work through the sections in order. Select a topic to see what it covers. Times are estimates for the lesson, practice task and quiz.
End of the roadmap
Section 1 of 6 · Foundation
3 topics· about 2 hours
Section 2 of 6 · Junior
4 topics· about 2 hours
Section 3 of 6 · Junior
3 topics· about 2 hours
Section 4 of 6 · Junior
4 topics· about 2 hours
Section 5 of 6 · Mid level
3 topics· about 2 hours
Section 6 of 6 · Specialist
3 topics· about 2 hours
Job titles from IT Support and Networking adverts in Ghana that we read when planning this roadmap. Titles only: pay and requirements vary by employer.
The groundwork before your first role.
Section 1
This level prepares you for the roles in the next one.
Skills for a first role, internship or national service post.
Sections 2, 3, 4
Skills you grow into once you are working.
Section 5
A focus you can build a career around.
Section 6
Sign in to save your progress as you learn.
Start here
1The IT support jobabout 25 min
About 11 hours for the whole roadmap. Sign in to save your progress.